Techamana connects you with the World's Best 5% of Customer Journey Mapping talent. Work with elite Customer Journey Mapping product managers who have passed our rigorous vetting process, ensuring you get the best expertise for your transformative products.
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Ilham Yusifov is a seasoned Product Manager and Program Manager with extensive experience in software development, digital transformation, and Agile project management. With a strong background in managing cross-functional teams, data-driven decision-making, and product lifecycle management, Ilham has led impactful projects across various industries. He holds certifications including PMP, PMI-ACP, and Salesforce Certified Administrator, and is passionate about creating scalable solutions to enhance business performance. Ilham has worked with companies like 20/20 Engineering + Inspections, Schildr, Kapital Bank, and British Council, delivering high-impact digital initiatives and business optimization.
After working over a decade in product delivery, I know perfectly well how to ask questions that will help to get the right answers, whom to ask and when to ask - starting from users up to C-level stakeholders, to define vision that gets aligned with business objectives, formalise business case, create actionable and executable backlog, make team work as efficient as it can be with this team and product, and make users happy and get their feedback, that will allow to evolve product further.
Experienced Product Manager with over seven years of experience leading end-to-end product lifecycle across fintech, SaaS, and emerging technology platforms. Skilled in defining product vision, managing agile teams, and launching scalable solutions that align user needs with business goals. Proven track record in data-driven decision making. Adept at collaborating with cross-functional teams including engineering, sales, operations and senior managements to deliver products .
At Techamana, we maintain the highest standards in product manager selection. Our Customer Journey Mapping experts undergo a comprehensive 4-step vetting process that evaluates strategic thinking, analytical abilities, user research skills, and team and culture fit. Only the top 5% of applicants pass our rigorous screening, ensuring you work with exceptional talent who can deliver outstanding results for your products.
Comprehensive evaluation of product delivery track record, strategic thinking, and successful outcomes across various product types and markets.
Real-world product scenarios to assess strategic thinking, user research abilities, and data-driven decision making under complex constraints.
Video responses for open-ended questions to assess stakeholder management, cross-functional collaboration, and ability to influence without authority.
When hiring a customer journey mapping expert, prioritize candidates with holistic thinking and experience visualizing complex customer experiences across multiple touchpoints.
Look for expertise in journey mapping methodologies, customer experience design, and pain point identification. Candidates should demonstrate ability to create comprehensive journey maps that reveal optimization opportunities.
Industry insights and best practices
Customer journey mapping visualizes the complete customer experience across all touchpoints, identifying pain points, opportunities, and moments of truth that inform product strategy and experience optimization.
Mapping customer journeys across digital and physical touchpoints to create seamless omnichannel experiences.
Identifying friction points and opportunities for improvement throughout the customer lifecycle and experience.
Identifying critical moments that impact customer satisfaction, retention, and advocacy for focused optimization efforts.
Using journey maps to design and optimize service experiences that support and enhance product value delivery.
Majority of our clients choose to continue working with our talent after their initial project
Our screening and matching process ensures exceptional talent are matched to your precise needs.
Start HiringConnect with top-tier Customer Journey Mapping product managers in just a few simple steps. Our streamlined process ensures you find the perfect match for your product needs.
Share your product requirements, market dynamics, and the specific Customer Journey Mapping expertise you're looking for.
Our talent matchers will connect you with pre-vetted Customer Journey Mapping product managers from our elite network.
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