Abhishek Chakraborty
EXPERTISE
BIO
Experienced Product Manager with a background in AI, FinTech, and event management, specializing in product vision, GTM strategy, and cross-functional collaboration. Skilled in leading high-impact projects, including real-time parking solutions at Tracsis and AI-driven voice platforms at Vosyn. Proficient in Agile methodologies, RESTful APIs, and data-driven decision-making, with a track record of reducing time-to-market and enhancing user experiences. Holds an MBA in Marketing and a Master's in Computer Science, combining technical expertise with strategic business acumen.
WORK EXPERIENCE
Product Manager
Tracsis
February 2024 - Present
Led the successful delivery of Tracsis’ first public-facing web service for real-time event parking bookings, integrating a full payment engine. Collaborated with cross-functional teams to implement ANPR based vehicle entry for seamless event access. Oversaw integration with MyPOS, enabling payments via debit/credit cards, Apple Pay, and Google Pay. Managed rapid development and testing, achieving go-live in record time, with parking passes sold in amounting to around £80,000 in two days at the Ayr Show in September 2024. Played a key role in launching the foundational components of Tracsis Parking Services, with upcoming rollouts planned for major venues such as the COOP Live Arena and Manchester City Football Club. Spearheaded product vision and strategy for a suite of products including an Event Management System, staff iOS and Android app, parking service, and ticket booking service, resulting in a 30% increase in user satisfaction and workflow efficiency. Led cross-functional teams to launch massive product features, utilizing Agile methodologies to reduce time-to-market by 10%. Implemented user research and persona development, managed key stakeholders through clear communication, aligned product development with overarching organizational goals, and effectively driving long-term success.
Product Manager
Vosyn
June 2023 - February 2024
Led the development and execution of Vosyn’s AI-driven voice synthesis platform, defining the product roadmap, aligning cross-functional teams, and securing Series A funding by articulating a compelling AI vision. Spearheaded the integration of Foundation Models tailored for voice data, enabling advancements in multilingual speech recognition, real-time translation, and high-fidelity voice cloning. Designed and optimized data pipelines, reducing model training time by 40% and improving inference speed by 35%. Championed the development of the Voice Pre-Trained Transformer (VPT), which enhanced AI-driven speech personalization and emotional nuance capture. Established AI governance frameworks, ensuring fairness, bias mitigation, and regulatory compliance for responsible AI-driven voice synthesis. Partnered with engineering and cloud infrastructure teams to optimize large-scale AI deployments, reducing latency and improving scalability for millions of concurrent users. Defined an API-first strategy that enabled seamless third-party integrations, expanding B2B adoption across media, customer service, and accessibility sectors. Led strategic research initiatives into next-generation AI innovations, including quantum computing and cross-language emotion-aware speech synthesis, driving Vosyn’s long-term product vision and market leadership.
Product Manager
PayU
January 2022 - January 2023
Drove the end-to-end product development for Advance Pay, a digital payment solution for BNPL, increasing user engagement by 35% in just three months. Spearheaded data-driven A/B testing for KYC/ KYB integrations, resulting in a significant uplift in conversion rates and reduced cart abandonment. Defined the product vision and road-map, aligning stakeholder priorities across engineering, marketing, and compliance teams. Led strategic enhancements in transaction security and risk management, optimizing fraud detection algorithms and reducing charge-backs by 20%. Orchestrated the successful launch of Notifications-as-a-Service, a scalable real-time messaging system, serving over 1 million texts per day and improving customer satisfaction scores by 25%. Led a cross-functional team of engineers and designers to optimize message delivery rates, reducing failure rates by 40% through advanced queuing and retry mechanisms. Developed an analytics dashboard providing real-time insights into notification engagement, enabling merchants to personalize communication strategies. Leveraged agile methodologies to streamline product iterations, accelerating feature releases by 20% and ensuring seamless API integrations for enterprise clients.
Product Manager
Goodwork Labs
January 2021 - December 2021
Led the end-to-end implementation and refinement of JSW’s Seller Portal and Pricing product lines, managing a high-performing team of seven engineers to enhance platform capabilities. Defined product strategy, roadmap, and feature prioritization, driving seamless user experiences and operational efficiencies. This initiative led to a substantial increase in customer engagement, reaching 50K active users on JSW One, significantly strengthening the platform’s market impact. Optimized pricing algorithms and seller workflows, improving adoption rates and revenue potential. Designed and deployed robust RESTful APIs with Dropwizard for Campaign Management, streamlining ad submission processes for over 80,000 vendors. Enhanced API reliability and scalability, ensuring high availability for campaign execution. Spearheaded backend optimizations, leveraging Apache Storm for real-time data processing and Hazelcast In-Memory Grids for low-latency computations, reshaping product capabilities and significantly improving data ingestion speed. Led cross-functional collaboration with engineering and business teams to ensure smooth integration and performance.
Senior Software Engineer
Oracle Cerner
February 2016 - December 2020
Led the engineering of highly scalable microservices architecture to support enterprise healthcare applications for the NHS, including Cerner Millennium, HealtheIntent, and RTLS. Improved system performance by 30% through performance tuning, reducing startup latency and enhancing real-time request/ response handling across distributed services. Designed and implemented failover mechanisms, ensuring high availability and fault tolerance in mission-critical healthcare environments. Developed and deployed Metrics-Service, a real-time health data assimilation platform, leveraging Hazelcast ObjectStores for low-latency data processing. Enabled seamless integration with Electronic Health Record (EHR) systems through robust API design, enhancing analytics, patient-care workflows, and clinical decision support. Collaborated with data science teams to embed predictive analytics, improving reporting accuracy and enabling strategic, data-driven decision-making across NHS hospital departments.
Verified Technical Product Manager
8+ years of experience
Preferred commitment: Full Time
Languages
Skills
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