Andrew Dryden
EXPERTISE
BIO
I am a committed Agile evangelist with a technical (developer) background with over ten years experience as a ScrumMaster and Lead Scrum Master and 15 years as a Business Analyst . I have a passion for the delivery of user centric, intuitive digital software. In this time I have built and coached pure Scrum teams, hybrid Scrum teams (Including Testers and Business Analysts) as well as designing the structure for a village of teams which integrated User Design professionals and ways of working across multiple Scrum and Kanban digital delivery teams. The latter culminated in the production of a digital payments solution which now processes user transactions in excess of $20 billion Per annum in UK tax receipts and won the Coveted UK Government Digital design award.
WORK EXPERIENCE
C
Macquarie Group
August 2024 - Present
• The project is focused on establishing a centralised risk management data repository, merging data and functionality from several legacy systems into a single centralised database. • Established and led a new technical Scrum team. • Implemented and embedded Agile ways of working, defining clear team cadences, Scrum ceremonies, and communication channels to optimize collaboration and delivery. • Built strong partnerships across technical and business stakeholders to drive alignment and manage cross-functional dependencies. • Led quarterly Product Increment (PI) planning sessions, • Established and actively managed RAID (Risks, Assumptions, Issues, Dependencies) lto provide clear visibility and proactive risk management. • Delivered regular project status updates and governance packs to leadership.
Scrum Master
Westpac
December 2022 - December 2023
• Embedded Agile ways of working across digital squads while operating within Westpac’s formal governance frameworks. • Transformed the HR Development team into a high-performing, cross-functional Scrum team (primarily offshore). • Drove continuous delivery improvements, enhancing both quantity and quality through Scrum metrics, story points, and burn-ups. • Championed Agile and Lean principles, fostering continuous delivery and pair programming practices. • Facilitated all Scrum ceremonies (Stand-ups, Refinement, Planning, Retrospectives) to drive team alignment and performance. Business Experience Accounting (Trading) 2 Years Digital Payments - 5 Years UK Government (Tax & Payments) 41/2 Years HR Systems - 1 Year Insurance - 1 Year Reconciliations - 4 Years Stock Broking (Private Client)- 5 years Stock Broking (Institutional Settlements ) 15 Years Software SKILLS Confluence Google Suite Excel Jira MS Office Powerpoint ServiceNow Slack Visio Miro Training Agile Alliance Scrum Master Training (1 week course) SAFe 6.0 Training (3 Day Course) Agile Planning Writing User Stories (Online -Mike Cohn) Story Estimation (Online -Mike Cohn) Transitioning Agile Teams Leading Meetings • Maximized software delivery frequency. • Managed software releases using a combination of Jira and Service now. • Encouraged technical excellence and personal improvement throughout. • Designed and delivered Agile training/coaching to transitioning Scrum Masters • Designed and promoted standardised ways of working to Agile leaders. • Maintained RAID logs and facilitated regular governance reporting to senior stakeholders and steering groups. • Delivered regular status updates and governance packs to leadership, • Created multiple Jira Dashboards to supplement team meetings and releases
Iteration manager
Insurance Australia Group (iag)
February 2022 - October 2022
• Classic servant leadership role incorporating project management duties • Implemented agile and lean ways of working for this digital app team. • Administered and chaired all scrum ceremonies • Nurtured greater Scrum discipline and improved ways of working. • Encouraged cross-language development for digital app team (IOS/Android). • Liaised with and Managed stakeholder and Product Owner expectations. • SAFe derived Agile delivery. • Championed pair programming and continuous integration. • Improved velocity through continuous improvement. • Delivered Agile projects within IAG’s enterprise governance structure, aligning squad outcomes with strategic and compliance objectives. • Maintained RAID logs, tracked delivery milestones, and ensured risks, assumptions, and dependencies were proactively managed. • Performed release management using Jira and service now.
Digital Payments Lead Scrum Master
Capgemini (at HM Revenue and Customs) | Worthing, UK
September 2017 - January 2022
• Led Agile software development for a Greenfield Digital Web Payments project, processing $20+ billion in annual tax revenue. • Designed the structure for new Agile delivery teams, integrating design, architecture, and development across four teams. • Managed project scope and budgets using story point based product burn-ups. • Built business cases, including budgeting and cost/benefit analysis, to drive strategic decisions. • Assisted the Product Owner in the production continuous update and communication of a software delivery roadmap. • Facilitated Scrum of Scrums and coached teams on Scrum, Kanban, lean principles, and Agile practices. • Spearheaded cross-functional development, pair programming, and the creation of high-quality user stories and velocity-based planning. • Interviewed for new team Members. • Coached the use of ‘better user stories’, poker planning and average velocity. • Educated multiple stakeholders in agile delivery methods. • Powered automated testing techniques. • Championed the use of team artefacts, Definition of Ready and Definition of Done, team charter etc. • Fostered psychological safety, openness and transparency. • Complex Multiple service architecture • Encouraged user centered design. • Our software was a winner of the prestigious Open Banking Innovation award.
Scrum Master/Business Analyst
Objectway (London)
April 2015 - August 2017
• Successfully transitioned team from Waterfall to Agile/Scrum. • Performed presentations and training in Agile ways of working. • Set up Agile development team and acted as ScrumMaster and agile coach. • Organised stand ups, refinement, planning, sprint review and retrospectives. • Championed the use of cross functional development and pair programming. • Mentored the team on setting up automated regression testing • Provided business analysis and also performed software development.
Scrum Master/Business Analyst
Bank of America Merrill Lynch (BAML) | London
May 2011 - April 2015
• Integral member of the bank’s large-scale transition to Scrum. • The delivery program was focused on merging multiple legacy reconciliation solutions for multiple entities into a single reconciliation solution spanning all BAML entities. • Successfully transitioned reconciliation teams from Waterfall to Scrum. • Mentored team in agile practices and removed impediments. • Championed Scrum enthusiasm and discipline. • Maintained physical product backlog, burn down & product burn up. • Chaired and organised Scrum ceremonies. • Implemented automated testing and automated documentation suite. • Liaised with and managed expectations of product owner. • Encouraged Test Driven Development • Demonstrated excellent communication and stakeholder management.
Business Analyst (Stockbroking settlement software solutions)
SAD Systems Limited (Contracting for Various banks) | London
March 2002 - March 2011
Performed trading settlement software Business and Technical Requirements Analysis Produced Business and Technical Solution Specification Contracted to Multiple Tier 1 & Tier2 banks
Business Analyst
ADP Wilco (Now Brioadridge) | London
August 1997 - March 2002
Provided business analysis and pre sales consultancy services for Wilco working multiple client Tier 1 & Tier2 banks in Europe, USA and Australia to support their back-office trading settlement system (GLOSS). Pre Sales Analysis and delivered High level Solution Proposals. Performed Requirements Analysis at Client sites. Produced Business Requirements Specifications for client solutions. Produced Technical Requirements Specifications for clients solutions.
Analyst/Programmer
Capel Cure Myers Stock Brokers | London
March 1992 - July 1997
Structured Systems Analysis & Design Technical Requirements Analysis Development Team Management Technical Interface Design Programming (Databasic)
EDUCATION
Computer Studies Higher National Diploma (HND)
Sheffield Hallam University, Sheffield, England, Present
Structured Systems Analysis And Design, Computer Programming, Business Studies, Computer Architecture.
CERTIFICATIONS
Certificated Scrum Master (CSM)
Scrum Alliance
Issued: 1/1/1970
Verified Scrum Master
8+ years of experience
Preferred commitment: Full Time
Languages
Skills
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