Brian Lindsay
EXPERTISE
BIO
Global Change/ PMO Lead and Consultant, Project Director, Programme Manager, accomplished, versatile & commercially-astute, with 10+ years of experience leading multi-national teams and projects, delivering strategic, business critical initiatives to drive transformation in line with business goals. Proficient Project/ Programme Manager: delivers complex transformation programmes and high impact projects and programmes and maintaining the appropriate governance standards. . MBA. MSP and PRINCE2 qualified with strong insight into the business and financial impact of initiatives. Experienced in Consulting, PMO and Change functions, Global Business Change, Transformation, Operational Design, Process Re-Engineering, TOMs, Programmes and Projects, Lean /Process Improvement, Six Sigma and Agile
WORK EXPERIENCE
PRODUCT MANAGER
XPS Pensions
January 2025 - May 2025
Programme Managing the transition to new core client and member pensions administration platform • Programme managed integration of core platform development with Digital and other Technology • Developed governance, reporting and delivery support arrangements for core platform developments • Produced controls and routines for environment management, testing and release arrangements • Improved communication and engagement for range of internal and external stakeholders up to C-Level • Developed and managed oversight, KPI, reporting and decision-making processes for core platform prioritisation, sequencing and delivery management • Identify and resolve delivery challenges and improve governance of innovation & technology development • Supported business stakeholders through adoption of Extreme Programming methods
Head of Change
Grant Thornton UK
February 2023 - December 2024
Responsible for overall programme management and establishing new firm wide change function • Work with COO, CFO and key stakeholders to define Good / Better / Best for Change Activation. • Streamline, rationalise and reshape existing change processes to improve commercial focus and control. • Improve Strategic Leadership Team visibility of live Change portfolio and innovation pipeline. • Understand, categorise, prioritise, and balance change demand to develop an approved portfolio plan. • Lead and manage the existing PMO team to deliver the approved change plan. • Engaging Change Leaders across the firm in communities of practice to embed in new ways of working. • Driving data driven decision making using structured prioritisation and options assessment • Initiative scoping workshops, Business Case development, evaluation, and prioritisation. • Establishing effective demand and capacity management with ability to flex. • Establishing processes and KPIs to ensure compliance to ISO 9001 and 27001 standards. • Foster a culture of learning from projects and prior initiatives to introduce and embed improvements. • Embed the new Target Operating Model for Change and Operations
OPEX COACH
Unleash and Engage
January 2023 - February 2023
Coaching managers in continuous improvement tools in manufacturing & engineering sites • Deployed standard CI & self-management tools to drive operational transformation • Establishing vison, objectives and scope for teams • Establishing current state processes, roles and capabilities, future state requirements and plan • Eliminating Non-Value Add and reducing Essential Non-Value Add activities Replacement for someone who left mid contract
PRINCIPAL CONSULTANT
Atos
April 2022 - December 2022
Leading process improvement project driving engagement in quality assurance in a pensions company • Leading CI and process improvements across functions to deliver operational transformation • Deployed standard CI & self-management tools to drive improvement & innovation • Driving 20% capacity benefits, stopping non-value activities and simplifying customer journeys • Leading workshops to map current state processes, roles and capabilities, future state requirements & plan • Eliminating Non-Value Add and reducing Essential Non-Value Add activities • Managing transition to future state using established project management techniques • Establishing processes and metrics to ensure compliance to Data Governance standards. • Driving data driven decision making using structured prioritisation and options assessment
PRINCIPAL CONSULTANT
Go Beyond Partners
January 2020 - December 2021
Leading process transition project, coaching managers in continuous improvement tools in a global bank • Leading CI and process programme across functions globally to deliver operational transformation • Deployed standard CI & self-management tools to drive improvement & innovation • Driving 20% capacity benefits, stopping non-value activities and simplifying customer journeys • Leading workshops to map current state processes, roles and capabilities, future state requirements & plan • Engaging senior leaders in setting vision, objectives and scope • Establishing vison, objectives and scope for 2022 changes to Operating Model • Managing transition to future state using established project management techniques • Establishing processes and metrics to ensure compliance to Data Governance standards. • Driving data driven decision making using structured prioritisation and options assessment
PMO LEAD/ PROGRAMME DIRECTOR
SThree Recruitment
August 2018 - November 2019
Responsible for operational transformation programme including establishing RPA and process transition • Consulting with C-level & direct reports to shape data & automation strategy & operating model into 2022 • Lead & manage the PMO team to deliver the approved change portfolio using best practice methods. • Streamline, rationalise and reshape existing change processes to improve commercial focus and control. • Improve Strategic Leadership Team visibility of live Change portfolio and innovation pipeline. • Understand, categorise, prioritise, and balance change demand to develop an approved plan. • Lead global process transitions and automation capability as levers for transformation. • Establishing RPA capability globally with federated operating model including RPA solution selection • Built RPA pipeline for development, test & implementation leading proof of concept to full implementation
BLACK BELT CONSULTANT/ PROJECT MANAGER
Legal & General
January 2018 - July 2018
Responsible for overall management of key projects to deliver business outcomes & new ways of working • Full lifecycle project management across 3 key projects, with a budget of £1.1m & benefits of £2m p.a. • Built and initiated self-service programme including business case sign-off, governance, QA & planning • Engaged with ‘C-level’ Executives and established the RPA operating model to ensure strategy delivery • Automated regulatory reporting across key lifecycle stages, improving delivery speed and reducing cost • Implemented automation in call centre processing of change of details and requesting policy documents
PROJECT MANAGER (CONSULTANT)
Sainsbury’s Bank
November 2017 - December 2017
Responsible for all aspects of project leadership and delivery within an expanding UK retail bank • End-to-end project management activity, covering project prioritisation, planning, scope and budgets • Full remit for programme and project governance, programme identification & business case delivery • Oversaw portfolio definition in support of the 2018 change agenda, including ExCo submission activity
PROJECT MANAGER (CONSULTANT)
RBS Personal & Business Banking
May 2017 - November 2017
Responsible for supporting rebrand and operating model design initiative across Tier 1 Global Bank • Full project lifecycle management and delivery, including engaging with key stakeholders across RBS • Established outcomes, defined roadmap and entrenched new Agile methods and deployment plans • Coached and supported business leads in best practice methods, including in Lean & Agile processes • Set-up governance, engaged with programme identification and created the business cases for change • Defined portfolio for 2018 change agenda through all 5 phases including ExCo submissions & planning
EDUCATION
MBA
University of Glasgow, September 2006
Business Administration
CERTIFICATIONS
PRINCE2
APM Group
Issued: 12/9/2019 - Expires: 12/9/2022
Credential ID: GR656126321BL
Six Sigma Black Belt
Expert Rating
Issued: 11/25/2022 - Expires: 11/24/2025
Agile Scrum Master
Expert Rating
Issued: 6/29/2015 - Expires: 6/30/2015
Verified Program Manager
8+ years of experience
Preferred commitment: Full Time
Languages
Skills
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