Frank Ignoul
EXPERTISE
BIO
I am a dedicated and professional IT specialist with a strong passion for technology and continuous learning. I thrive on solving complex challenges and take pride in delivering high-quality, detail-oriented work. Colleagues know me for my structured approach, reliability, and positive mindset. Outside of work, I enjoy staying active — I play tennis and love hiking with my dog. This balance between focus, movement, and enjoyment helps me stay sharp both personally and professionally.
WORK EXPERIENCE
Senior QA specialist (Geneva Data Store phase 2)
APG
July 2023 - Present
Creating test cases and executing them to test new functionalities in the software. Updating and further expanding the existing automated test suite (SpecFlow). Expanding SQL test scripts to consolidate and test data from complex tables. Training and onboarding a new test colleague.
Senior QA specialist (DNB Rewrite to .NET code)
APG
December 2022 - July 2023
QA activities to test the rewritten reporting software for De Nederlandsche Bank. Evaluating and updating the existing test suite, as well as selecting candidates for the automated test set. Creating SQL scripts that allowed us to consistently validate database results both before and after changes, as part of a thorough regression test. Regaining stakeholder confidence by demonstrating that the QA process is under control. Conducting performance tests and analyzing logs to identify areas for potential improvements.
Senior QA specialist (Geneva Data Store phase 1)
APG
January 2020 - December 2022
Defining the test strategy for a new greenfield project (Geneva Data Store). Collaborating with the development team to implement and maintain test automation from the start. Performing manual tests with a strong focus on SQL and database testing. Logging and tracking defects in the test tool (Jira) and creating clear dashboards for reporting.
Senior QA specialist (Geneva upgrade to v22)
APG
June 2019 - January 2020
Defining test cases in consultation with stakeholders to cover both old and new functionalities. Setting up and maintaining test environments with representative data for the test cases. Performing manual tests before involving stakeholders for end-to-end scenario testing. Logging and tracking defects in the test tool (Jira) and creating clear dashboards for reporting.
Senior QA specialist (Corporate Actions & Reconciliations team)
APG
February 2019 - June 2019
Acted as the responsible tester for CARE (Corporate Actions And Reconciliations) during the absence of the primary tester. Focused on maintaining Business As Usual (BAU) and supporting the development team to ensure continuity of development activities. Tested new software releases, software patches, and updates, as well as ITIL procedures (CAB changes, UAT coordination, Business approvals).
Senior QA specialist (SAMBIA ServiceNow Project)
APG
July 2018 - February 2019
Test coordinator of the SAMBIA project and ultimately responsible for overseeing the entire QA process related to the migration of two separate ServiceNow instances into one integrated platform. Defined the test strategy based on functional requirements and coordinated resources across the involved departments. A greenfield ServiceNow instance was implemented through the DTAP street. Alignment with stakeholders (Asset Management (AM) and ICT), who previously each had their own separate instance. Coordinated testing in the new shared environment and registered all deviations/defects compared to the original instance.
Senior QA Specialist (BDO Global Portal in SharePoint)
BDO Global IT
April 2017 - July 2018
The Minimum Viable Product (MVP) of the Global Portal App was successfully launched in production. Later, Global Portal was designated as a strategic high-priority project for BDO. As development was to be outsourced to Microsoft India and there was a need for onshore QA expertise, I was appointed QA Lead for the SharePoint project. Led the GAT within BDO Global. I was on-site in Oslo to successfully support the User Acceptance Testing (UAT) for a pilot of BDO Norway. During an intensive test week with 10 business testers, no critical P1 bugs or blocking P2 bugs were identified. This resulted in a smooth and successful release. Following this milestone, I managed the transition of development activities to Microsoft India. I also coordinated the knowledge transfer process to the Indian QA team and QA lead to ensure project continuity and quality.
Senior QA Specialist (Global Portal Mobile App)
BDO Global IT
January 2017 - April 2017
Had the opportunity to contribute as QA Lead to the development and testing of BDO’s first mobile app, the Global Portal App. Responsible for testing the mobile application for iOS and Android, developed using Xamarin — BDO’s first in-house mobile app development project. Designed the mobile app test strategy in coordination with the Test Manager based in Brisbane, Australia. Created detailed test plans and test cases for the app, with test automation being a key component of the strategy. Selected an appropriate test suite to support regression test automation. In close collaboration with the development team, an automated regression test was implemented, running weekly in Xamarin Test Cloud. Reviewed test results and supplemented them with manual tests whenever and wherever necessary.
Senior QA Specialist (Global Portal Desktop/Web)
BDO Global IT
June 2016 - January 2017
QA Lead for the SharePoint application Global Portal, responsible for creating, validating, and executing test plans and test cases. Reviewing CVs and interviewing additional QA resources (offshore from Mauritius) in collaboration with the Test Manager in Brisbane, Australia. Advising BDO Management on the most suitable candidates for the role. The selected candidates were successfully onboarded into the Global Portal project in Eindhoven (NL) with on-site training.
Senior QA Specialist (APT Classic & APT Next Gen)
BDO Global IT
January 2015 - June 2016
QA Lead for BDO’s APT 2.7 (Classic) project, responsible for creating and reviewing test plans and test cases, as well as ensuring successful execution of all tests. The test cases were designed based on the acceptance criteria from the product backlog items. Led a Proof of Concept (POC) to introduce test automation within the project, automating all P1 and high-priority P2 test cases — a significant challenge given the complexity of the application. Due to my added value and experience with APT 2.7, I was appointed QA Lead for APT Next Gen (3.0), a greenfield version of APT 2.7 developed with the latest Microsoft technologies. Defined the test strategy in close collaboration with the Test Manager. BDO decided to outsource development to Microsoft, which led the team to travel to Hyderabad, India for the transition. Aligned BDO’s test strategy with Microsoft’s processes. Together with Microsoft’s test leads, a joint strategy was defined to ensure that QA activities were well-organized and aligned.
Solution Owner / QA Specialist
Vodafone
January 2014 - January 2015
All changes in BMC’s Remedy application — including new interfaces, updates, APIs with other applications, and customized screens — had to be validated, coordinated, and implemented. Validated vendor quotations and advised the Vodafone management team for approval. After implementation, tests were conducted to ensure proper functionality. Coordinated SIT and FIT with power users of the relevant applications.
EDUCATION
Master
KHLIM, Present
Communication & Multimedia
CERTIFICATIONS
ISTQB Foundation
https://isqi.org/
Issued: 1/1/1970
ISTQB Advanced Test Analyst
https://isqi.org/
Issued: 1/1/1970
ISTQB Agile Tester
https://isqi.org/
Issued: 1/1/1970
PRINCE2
PRINCE2
Issued: 1/1/1970
Professional Scrum Master 1
Scrum.org
Issued: 1/1/1970
Verified QA Engineer
8+ years of experience
Preferred commitment: Full Time
Languages
Skills
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