Kayon Jno Baptiste, PMP®, CLSSBB

Verified Agile Project Manager

Project Manager

St. Joseph, Dominica

EXPERTISE

Scope Management

Risk Management

Project Charter Creation

Agile Reporting

Six Sigma

Presentation Skills

Continuous Improvement

Microsoft Project

BIO

Results-driven Card Services and Project Management Professional with 14+ years of experience in financial services. Specialized expertise in credit/debit card operations, merchant services, fraud prevention, and customer service excellence. Proven track record in optimizing processes, leading cross-functional teams, and implementing innovative solutions. Certified PMP®, Lean Six Sigma Black Belt (CLSSBB), and holder of several other industry-recognized certifications.

CERTIFICATIONS

Project Management Professional (PMP)

Project Management Institute

Issued: 3/27/2024 - Expires: 3/27/2030

Credential ID: 3794097

Lean Six Sigma Black Belt (LSSBB)

Council for Six Sigma Certification

Issued: 10/1/2024

Credential ID: mybmvPpp1D

Hire Kayon

Verified Agile Project Manager

6-8 years of experience

Preferred commitment: Hourly

Languages

EnglishNative

Skills

Market Analysis

Competitive Analysis

Product Vision

Product Roadmapping

Go-to-Market Strategy

Product Lifecycle Management

Pricing Strategy

Feature Prioritization

User Interviews

Surveys

Usability Testing

A/B Testing

Customer Journey Mapping

Persona Development

User Segmentation

Scrum

Kanban

Lean Product Development

Sprint Planning

Backlog Management

User Story Writing

Agile Estimation

Retrospectives

Product Metrics

Data Visualization

A/B Testing Analysis

User Behavior Analysis

Predictive Analytics

Cross-functional Collaboration

Executive Communication

Conflict Resolution

Negotiation

Presentation Skills

Influencing Without Authority

Team Leadership

Vendor Management

Scope Management

Work Breakdown Structure

Project Scheduling

Resource Allocation

Cost Estimation

Risk Management

Stakeholder Analysis

Project Charter Creation

Scrum

Kanban

Lean

Agile Estimation

Sprint Planning

Backlog Management

Agile Reporting

Waterfall

Critical Path Method

Gantt Charts

Earned Value Management

Six Sigma

PMBOK Knowledge

Stage-Gate Process

Team Building

Conflict Resolution

Performance Management

Motivation Techniques

Delegation

Coaching and Mentoring

Remote Team Management

Cross-cultural Management

Stakeholder Communication

Presentation Skills

Report Writing

Negotiation

Facilitation

Active Listening

Non-verbal Communication

Executive Communication

Microsoft Project

Jira

Asana

Risk Identification

Risk Assessment

Risk Mitigation

Quality Planning

Quality Assurance

Quality Control

Continuous Improvement

Root Cause Analysis

Budget Estimation

Cost Tracking

Earned Value Management

Financial Reporting

ROI Analysis

Vendor Management

Procurement Management

Contract Management

Jira

Confluence

Asana

Microsoft Project

Jira

Microsoft Teams

Zoom

Google Workspace

Confluence

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