Kebonemorena Nthite
EXPERTISE
BIO
I have more than 24 years’ experience in IT with 10 years of that being in Senior Management and Project Management roles. My key skills include leading teams, managing projects, stakeholder management, project governance, risk management, business analysis, business process improvements, benefit realisation, ensuring that objectives are met 100%. My employers include Telkom, MultiChoice, New Dawn, and City of Cape Town. I am adept at driving the vision and delivering on +-R100m projects. I have special value in motivating, leading and inspiring teams and individuals; guiding the organizational performance end-to-end; and cross functional and cross industry experience (Telecom, Transport, IT & Software,). My in-depth business, IT and project management experience makes me flexible.
WORK EXPERIENCE
Senior Project Manager
Capitec Bank
August 2024 - May 2025
• Developed reporting processes • Developed and Standardised Reports • Project management and tracking • Ensured adherence to project governance and processes • Conduct periodic project reviews to ensure compliance • Support and collaborate with business manager(s) and project managers. • Risk Management
Senior Project Manager
G4S Cash Solutions
February 2023 - September 2023
• Contract Implementation o Facilities stream (Site readiness) Building upgrades according to client requirements – cameras, workstations (desks and desktops), beams, barrier, access system (Finger), ceiling replacements, painting, virtual screen interface installation (text overlay). o Vehicles stream Building trucks according to client requirements o Staff Stream Recruiting and training road and counting house staff o Systems Customizing and implementing the ISA cash processing system (including integration with the bank) Integration to BankServ ICMS (Cash Management system) Training of Cash office staff (Change management) o Customer Services Implementation of Risk 360 system Processes documentation Training of staff and client staff o ATM’s Training of road staff on customer processes o Change Management Oversaw change management activities • Communication of change to affected teams • System walkthrough • System training • Pre-go-live prep of team and system • Live environment walkthrough • Go-live monitoring and reporting • Client Sign-off • Project Management o Weekly progress reports o Steerco Presentations o Managed Risks o Project Planning and timelines alignment with the client and service providers o Coordinated project activities and resources o Supplier Management
Senior Project Manager
Standard Bank SA
October 2022 - December 2022
• Project Managed new product business case development o Information gathering co-ordination o Prepare presentations for pitching to executives o Setup stakeholder meetings o Project planning o Weekly progress reports o Steerco Presentations o Managed Risks • Coordinated business case activities and resources • Supplier management
Senior Project Manager
Momentum
September 2021 - May 2022
• Project Managed their Treasury Management System Implementation o Managed integration with 7 banks o Managed integration with internal systems o Managed service provider deliverables o Oversaw change management activities Assisted in creating a change management plan Business processes review, re-design and updates Communication of the change to stakeholders Training plan System training o Main liaison between banks, service provider and internal team o Managed internal resources o Weekly progress reports o Steerco Presentations o Managed Risks • Established and standardised PMO processes and Agile approach • Standardised PMO governance artifacts • Budget tracking and reporting • Project Planning and timelines alignment with banks and service provider • Cordinated project activities and resources • Supplier Management
PMO Lead
Liberty Health
June 2019 - September 2020
• Established and standardised PMO processes and Agile approach • Standardised PMO governance artifacts • Manage budgets are managed end to end. • Ensured adherence to project governance and processes • Conduct periodic project reviews to ensure compliance • Identify training needs and arrange required training • Project Dashboard updates and reporting • Support and collaborate with business manager(s) and project managers. • Manage and monitor compliance and reporting by project managers • Assess project performance and implement improvements • Coordinating the team’s input to project forecasting (revenue and costs) • Ensure projects are run in Agile approach • Updating Jira and Confluence
Project Officer (Project Portfolio Manager)
City of Cape Town
December 2013 - June 2018
• Responsible for managing projects through the project initiation phase, and for supporting multiple projects from a methodology standpoint for all IT related projects within the City of Cape Town. • Engagement with development teams to ensure Governance compliance • Assist project managers in issue escalation and resolution. • Support projects as they progress through the life cycle • Drive PMO process improvements. • Collaborate with business and Enterprise Architecture to develop capabilities • Provide risks and issues advice to project managers • Oversee the monitoring and reviewing of risk performance • Provide tactical direction and consultation on IT risk and compliance, contribute to IT risk reports • Serve in an advisory role in application development and infrastructure projects to assess risks • Conduct benefit realisation reviews. • Perform ad-hoc business analysis on a range of business problems • Stakeholder management • Reviewing and updating the projects dashboards and liaising with the project managers to ensure effective reporting. • Ensure overall client satisfaction across all projects Special Achievements – Successfully adapted to the new industry and environment, quickly learning about benefit realisation reviews and measurements.
Programme Manager
Metropolitan Health
January 2012 - November 2013
• Managing Software portfolio of projects. • Managing a team of 14 project managers • Oversee Risk and Issues Management • Delivery Management • Quality Management • Implementing, monitoring and continuously improving project management processes. • Reporting to the Head of project office on project progress. • Developing and maintaining business relationships with Senior business and IT stakeholders • Ensuring that the project deliverables fulfill the agreed business requirements • Make sure governance is adhered to. • Writing reports to senior managers on projects performance. • Managing staff performance, reward and recognition Special Achievements – Successfully adapted to the new industry and environment, quickly learning about programmes and running a team of highly skilled project managers.
Project Manager
Questek Transit Technologies
January 2009 - November 2011
• Rollout/Implementation of payment systems from initial concept to ultimate handover – through the entire project management lifecycle. • Project Management • Stakeholder Management • Client Training o Develop traning material o System walkthrough o Driver system training – classroom and on the road o Training sign-off • Reporting • Risks and Issues Management • Quality Management Special Achievements – Successfully adapted to the new industry environment, quickly learning new systems and overcoming numerous operational and technical issues and a lack of resources.
Business Project Manager
WECBOF (Western Cape Business Opportunities Forum)
March 2007 - December 2008
Playing a pivotal service delivery role in an organisation (NGO) dedicated to nurturing small businesses. • Managing an e-procurement project, giving participants access to the online trading platform via a key partner, MWeb and with SA IBL as funders and trainers • Managing relationships with suppliers and members – ensuring optimal onboardng and training of participants • Delivering workshops to raise awareness, 'hand-holding' participants and compiling newsletters to guide, motivate and direct participants • Supplier Management • Customer training facilitation o Half day client change presentation/communication o Development of training manual o Created training schedule o Client system training at client facilities o Sign-off training • Stakeholder Management Special Achievements – Successfully worked with SMME's that required extensive assistance, managing the relationship, gaining trust, monitoring progress, implementing training, conducting workshops.
Engagement Manager
Software Futures
August 2005 - February 2007
• Managing and growing accounts such as UCT, University of the Western Cape and the Provincial Government of the Western Cape (PGWC) – managing and delivering software system projects. • Managing project managers • Delivery Management • Stakeholder Management • Account management • Reporting Special Achievements – Worked on major accounts – mentioned above – providing complex software/IT business administration solutions, notably reducing turnaround times and improving cost effectiveness of overall operations.
Project Manager
New Dawn Technologies
January 2003 - June 2005
• Managing various types projects for various clients on a consulting basis. Types of projects I ran included web development projects, IT Strategy projects for municipalities, Infrastructure projects and normal application development projects. • Line Managing a team of +-30 developers • Part of sales team for pre-sales engagements • Stakeholder Management • Reporting • Risks and Issues Management • Quality Management
CERTIFICATIONS
Certified Scrum Master
Agile42
Issued: 3/9/2020 - Expires: 3/13/2020
Prince2 Project Management
Snaptech International
Issued: 4/15/2002 - Expires: 4/19/2002
PORTFOLIO PROJECTS
Cash Processing Contract Implementation
Onboarding the client for Cash processing and Cash in Transit services. The project involved building upgrades (security and new area), building of trucks, call centre setup, appointment and training of staff, and implementation off cash processing system. Outcomes: • Site security upgrades according to client requirements and industry standards. • Cash Processing System was installed, customised and tested, and signed off. • Customisation of vehicles was completed. • Staff was appointed and trained. • Call centre was installed.
2/6/2023 -9/8/2023
Treasury Management System Implementation
Customisation of the TMS system according to business requirements. Outcomes: • Customised the system to treasury department requirements • System was able to integrate to all the banks
9/1/2021 -5/31/2022
Claims - Large Batch Processing
Allow for the system to process large batch claims. Outcomes: • Customised the system to allow for service providers to submit large batches of claims through system. • System was able to create a system generated batch number. • System was able to number every claim in the batch • System was able to reverse the batch claim if there was an error. • System was able to report on duplicate claims
6/1/2019 -9/30/2020
City of Cape Town Website Redesign
Oversee the delivery and performance of the project from initiation to completion; Ensure Governance compliance; Assist project manager with risk and issue escalation and resolution; . • Support project managers as they progresses through the life cycle • Stakeholder management • Reviewing and updating the projects dashboards and liaising with the project managers to ensure effective reporting. • Ensure overall client satisfaction across all projects
12/1/2013 -6/30/2018
MC2 Storage Rollout Project
Build and roll out data storage infrastructure with reliability, flexibility and scalability ¬Outcomes: • Streamlined single-pane-of-glass management for servers and storage boosting productivity • 75% reduction in storage administration time compared to prior environment • Flexible allocation of network bandwidth enhancing performance • 80% reduction in network cabling/switches • 85% less time to add, remove or change server IT Strategy Development Project Consulting service engagement to assist in developing an IT strategy Outcomes • A clear path and action plan. They had a common understanding of the future options available, the associated risks and the organisational requirements to successfully implement and support the plan. • A clear action plan with key initiatives and tactical plans to move forward executing with specific projects, timing, costs and sponsors defined Bathopele Website Development and implementation of a static website for Bathopele Outcomes • The design is fresh and engaging, yet simple to navigate • With only a little training the admins and writers have been able to create appealing and professional content Leave Application Systems Development To develop and implement a leave request, approval and tracking process system for Rand Water personal Outcomes: • This application helped the Rand Water streamline their leave process • The error rate dropped significantly, resulting in fewer rejection leave requests caused by entry mistakes Student on line progress report system To develop a web based student administration system where students can update their course marks and progress throughout the year. Outcomes: An on-line system that allows students to get up-to-date progress reports thereby freeing administration staff to attend to other functions Server Integration Project To implement an integration layer between PGWC and SITA servers for the GRANT system to facilitate their business processes. The disparate servers cause a 3 month waiting period for grant application. Outcomes: Business process turnaround time reduced from 3 months to 1 month
2/3/2003 -6/1/2005
Business System Installation Project
To rollout the client’s passenger payment system which consisted of ticketing machines on buses and a software backend system at head office. The fare collection system allows an expedited boarding process and a reduction of theft. Outcomes: • Increase of turnover due to reduction in theft • Better financial reporting
2/2/2009 -11/30/2011
Verified Agile Project Manager
8+ years of experience
Preferred commitment: Part Time
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