Latiff Syed
EXPERTISE
BIO
I'm a Senior QA Engineer with 10+ years of experience leading end-to-end quality initiatives across fintech, e-commerce, and retail platforms. I specialize in manual and automated testing, building Selenium-based frameworks, API validation (Postman, ReadyAPI), and mobile testing using Appium. I also bring expertise in performance testing with JMeter and CI/CD integration through Jenkins and TeamCity. Known for boosting defect detection by 30% and reducing bugs by 20%, I focus on risk-based testing, Agile collaboration, and driving shift-left strategies to accelerate high-quality releases. Excited to contribute to impactful freelance projects via Techamana.
WORK EXPERIENCE
Senior Quality Engineer
ToolsGroup
March 2021 - December 2024
• Designed and implemented risk-based test strategies for 10+ Agile releases, achieving 100% test coverage and boosting release confidence. • Collaborated with developers, product owners, and BAs to align test objectives with business goals across forecasting, ordering, and planning modules. • Designed test plans and traceable test cases to validate integration flows against business and functional requirements. • Participated in product design discussions and code walkthroughs, identifying critical issues early to improve testability and reduce rework. • Developed and automated 200+ functional test cases for real-time workflows, uncovering critical flaws and improving system stability. • Built a scalable Pytest framework using Python and Selenium WebDriver for end-to-end UI and API testing across enterprise platforms. • Automated REST API tests in Postman, validating status codes, schemas, auth flows, error handling, and business logic across microservices. • Created Appium test suites with TestNG for Android and iOS, enabling parallel execution and structured reporting for mobile releases. • Executed exploratory, smoke, and regression tests on core features, detecting 25+ major bugs that contributed to improved platform reliability. • Created and maintained reusable functional test cases in Xray and generated Test Execution Reports to track coverage and ensure timely test completion. • Logged and triaged 100+ Jira tickets, collaborating with developers and QA teams to reduce resolution time by 20%. • Debugged SQL stored procedures and resolved critical forecasting-related bugs, improving query performance and ensuring data accuracy. • Validated data integrity across order and inventory modules using complex SQL queries in MSSQL Server, ensuring consistency and accuracy. • Conducted performance and load testing using JMeter, tuning APIs and SQL queries to boost throughput by 40% and cut response times by 60%. • Diagnosed a workload queue bottleneck during Real-Time-Retail processing and proposed batch optimization, reducing queue delays from 50 to under 4 minutes. • Coordinated QA environment setup with IT and external teams, standardizing configuration practices in Confluence for efficient testing. • Led UAT execution with stakeholders, validating end user scenarios and cutting customer-reported issues by 30%. • Integrated API and UI tests into CI/CD pipelines (Jenkins, TeamCity), accelerating regression feedback and enabling early defect detection. • Contributed to Agile ceremonies and adopted shift-left practices to streamline QA workflows, cut testing timelines by 15%, and improve sprint outcomes.
Quality Assurance Analyst
Wirecard UK and Ireland Ltd.
November 2012 - November 2020
• Translated 100+ business and functional requirements into detailed test criteria, aligning with project objectives and quality standards. • Collaborated with cross-functional teams to design test strategies and deliver scalable, high-quality payment solutions. • Partnered with Agile teams to define test scope and prioritize testing efforts, reducing testing cycle times by 15% and ensuring on-time delivery. • Led QA phases during release cycles, supporting UAT planning and aligning efforts with the gatekeeper developer to minimize pre-production errors by 20%. • Built REST and SOAP API test suites using SoapUI and ReadyAPI, verifying JSON/XML responses for transaction accuracy and seamless data integration. • Automated cross-browser UI test scripts using Selenium WebDriver and TestNG, optimizing payment page performance and preventing UI-level regressions. • Integrated automated test suites into Jenkins and TeamCity pipelines to reduce manual regression effort and speed up release cycles. • Performed functional, integration, end-to-end, and regression testing across payment workflows, including refunds, chargebacks, and merchant integrations. • Reported and tracked 250+ issues in Jira, automated recurring failures to streamline validation and minimize manual retesting effort by 20%. • Executed MySQL queries to validate transaction accuracy and assess reconciliation integrity across backend systems. • Resolved production failures by analyzing logs, metrics, and stack traces, identifying root causes to improve platform reliability and reduce resolution time. • Identified 50+ critical security vulnerabilities during platform testing, minimizing security breaches by 40% and ensuring PCI/DSS compliance.
EDUCATION
Master's
University of Southern Queensland, May 2007
Information Technology
Bachelor of Engineering
Madurai Kamaraj University, April 2003
Electronics And Communication
CERTIFICATIONS
Microsoft Certified: Azure Fundamentals
Microsoft
Issued: 11/22/2024
Credential ID: 56AEE9B0C4E8C088
Verified QA Engineer
8+ years of experience
Preferred commitment: Full Time
Languages
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