

Enthusiastic Project Manager with a passion for software development, adept at leading cross-functional teams to successful project completion. Experienced in Agile and Waterfall methodologies, along with overseeing budgets up to $200K, ensuring projects meet scope, schedule, and budget constraints. Skilled in fostering collaboration, implementing DevOps practices, and driving continuous improvement. Ready to bring dedication and expertise to drive project success aligned with your software development goals.
Crowdbotics
April 2022 - August 2023
Managed comprehensive project backlogs for (16+) Agile and Waterfall projects, outlining scope and timelines. Led (16+) cross-functional team sprints, coordinating development, testing, and design efforts. Allocated and tracked (1500+) hours across development, testing, and design, ensuring project adherence to strict timelines. Implemented DevOps best practices, resulting in (100%) daily code merges and pulls, enhancing workflow efficiency. Enhanced app quality by facilitating (200+) testing sessions, reducing bugs by (80%) before launch. Achieved (95%) client satisfaction by conducting thorough QA sign-offs and delivering detailed progress reports at key milestones. Hosted daily stand-ups, effectively addressing and escalating technical issues, improving project communication flows. Oversaw task and hour management for (16+) projects within the Crowdbotics dashboard, optimizing project tracking. Successfully published and deployed (12+) apps across iOS and Android, meeting all client specifications and deadlines.
STOS
August 2015 - March 2022
Facilitated strategic alignment by conducting (20+) weekly cross- functional meetings with stakeholders. Enhanced project quality and minimized risks by leading quality assurance reviews at every stage. Managed (20+) external partners, driving incremental value and leveraging top industry solutions. Spearheaded cost control by managing budgets up to (R20M) for multiple projects. Achieved a (25%) increase in team efficiency by recruiting and mentoring (15+) junior members. Used lessons from project analysis to boost process efficiency by (30%). Ensured (95%) on-time project delivery by effectively managing deadlines for (10+) projects. Hosted (40+) weekly project meetings to provide critical feedback and motivate team members. Improved stakeholder communication by presenting (20+) comprehensive status reports on project progress.
The Avenggroup
March 2008 - June 2015
Provided multi-tier support (1st, 2nd, and limited 3rd line) to over 1,000 users across various sites in South Africa, Swaziland and Lesotho. Documented network infrastructure through detailed WAN diagrams using Microsoft Visio. Delivered remote support to users on local, national, and international networks. Managed service calls through Microsoft Service Manager, adhering to SLAs with business entities. Ensured accurate documentation for all work undertaken, promoting knowledge-sharing and process improvement. Continuously reviewed industry developments and new products to develop technical solutions. Performed patching and installation on Windows servers, supporting IT helpdesk for executive members. Administered backups, scheduling, and reporting processes. Managed Active Directory and Microsoft Exchange environments, mentoring junior technicians. Maintained and supported servers nationwide, leveraging technologies like MimeCast, Citrix, VMware, and Hyper-V. Undertook project management responsibilities, collaborating with PMs to deliver projects on time and within quality standards.
Rethink (UK)
March 2004 - March 2008
Provided 1st line desktop support for over 1000 users nationally. Performed PC builds and software audits. Escalated issues to 2nd and 3rd line support teams as needed. Assisted with daily data backups Installed and implemented software following company policies. Maintained service level agreements by resolving IT issues promptly. Managed purchasing of ICT equipment, conversed with suppliers on pricing. Handled stock control and liaised with suppliers for ordering/dispatching.
Risecliff Secondary School , Present
Matric
TorqueIT
Issued: 1/1/1970
TorqueIT
Issued: 1/1/1970
TorqueIT
Issued: 1/1/1970
TorqueIT
Issued: 1/1/1970
TorqueIT
Issued: 1/1/1970
Q&A (UK)
Issued: 1/1/1970
Q&A (UK)
Issued: 1/1/1970
MF Treinamentos
Issued: 1/1/1970
MF Treinamentos
Issued: 1/1/1970
TorqueIT
Issued: 1/1/1970
Verified Software Project Manager
8+ years of experience
Preferred commitment: Full Time
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