While I now work in software development, years of experience in retail (Apple) and customer support have taught me that its much more important to focus on the people & experience the product provides the user and the relationship created/managed with the product/brand in doing so. That is why I have always put the customer's journey first when designing a product strategy. By creating a positive experience, and identifying and validating real customer problems (not just collecting feature requests), satisfied users will develop loyalty and a strong symbiotic client relationship will ensue.
Verified Growth Product Manager
6-8 years of experience
Preferred commitment: Full Time
Take the next step and bring this top talent to your team
Hire Nikola for your team