Niveditha Unnikrishnan
EXPERTISE
BIO
Network Security Engineer with 5 years of experience specializing in Firewall management and Antivirus solutions. Pursued a Cyber Security and Computer Forensics course at Lambton College, specializing in ethical hacking, DevSecOps, and cloud computing. Skilled in advanced troubleshooting and continuous monitoring to protect against threats.
WORK EXPERIENCE
Information Security Intern
First National Financial LP
January 2025 - April 2025
• Investigated and addressed phishing emails by detecting malicious payloads and implementing mail-flow controls. • Analyzed security logs and alerts related to suspicious sign-ins using Azure Sentinel. • Prepared asset inventory reports of the network devices and applications and created bi-weekly dashboards using Power BI. • Engaged in weekly team meetings to discuss progress, address challenges, and provide the status of open tickets by ensuring effective collaboration.
Technology Security Analyst
Accenture
July 2021 - July 2023
• Entrusted with handling tasks related to Firewall and Antivirus technologies in the Managed Security Operations Team. • Oversaw antivirus tasks such as security-alert monitoring and malware threat analysis, granting USB access, creating exclusion policies, and updating End-of-Support devices and servers. • Performed firewall rule optimization by checking wide-open rules and hit count to eliminate unwanted rules in Huawei and Cisco Firewalls. • Initiated and completed documentation for Firewall and Antivirus runbooks, specifying the necessary details. • Provided users with Duo VPN access and resolved login issues. • Troubleshot and resolved issues for multiple firewalls and Antivirus cases. • Created, reviewed, and closed firewall and antivirus changes according to the designated change window in ServiceNow. • Prepared monthly reports for Firewall and Antivirus activities and presented them to customers.
Project Engineer
Wipro
October 2018 - July 2021
• Managed and evaluated firewall rule changes, IP address whitelisting/blacklisting, change reviews, and upgrade activities (e.g., hotfixes) for multiple customers in Security Operations Team supporting a 24*7 shift. • Troubleshot and identified firewall issues for website blocking and VPN tunnel-down cases in Checkpoint, Cisco ASA, and Palo Alto firewalls by using network monitoring and packet analysis tools, and corresponded with vendors when necessary. • Met 100% response SLAs for all Incident and Request tickets in ServiceNow for firewall issues. • Maintained accurate documentation of firewalls and network security support activities, such as knowledge transfer documents, project plans, and upgrade processes, and verified with concerned parties. • Mitigated the vulnerabilities discovered in firewalls as per reports from the Vulnerability Assessment Team. • Performed daily health checks and firewall backups. • Received an award for High Learning Ability and Inspiring Performance for presenting on the topic “Proxy and Email Security”.
EDUCATION
Ontario Graduate Certificate
Lambton College, May 2025
Cyber Security And Computer Forensics
Bachelor of Technology
Mahatma Gandhi University, August 2018
Computer Science And Engineering
CERTIFICATIONS
Certified in Cybersecurity
ISC2
Issued: 1/1/1970
AZ 900 (Azure Fundamentals)
Microsoft
Issued: 1/1/1970
Verified Security Engineer
3-5 years of experience
Preferred commitment: Full Time
Languages
Skills
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