Results-driven DevOps Engineer with broad experience in technical services, infrastructure automation, and CI/CD pipeline implementation. A reliable team player with excellent communication, interpersonal, and leadership skills. Adept at managing projects, collaborating with cross-functional teams, and delivering scalable, resilient systems. Brings strong analytical thinking, adaptability, and a proactive mindset—thrives under pressure in fast-paced environments
Woodward Staffing Canada
October 2024 - Present
- Designed and deployed end-to-end Azure infrastructure using Terraform and Azure DevOps pipelines across multiple environments. - Automated Azure resource provisioning using reusable Terraform modules and integrated them with Azure DevOps Pipelines. - Designed and implemented disaster recovery and business continuity strategies - Built scalable and automated scripts for dynamic Azure SQL tier scaling based on business hours, improving cost efficiency. - Supported AKS, Azure App Services, Azure SQL, Key Vault, VNets, Application Gateway, and other core services. - Conducted bi-weekly knowledge transfer sessions to help junior colleagues get up to speed technically - Played a critical role in post-acquisition integration, reducing DR time from 6–8 hours to 1 hour and 30 minutes through automation.
IT360 Solutions
June 2022 - October 2024
- Design and implement strategies for disaster recovery and business continuity - Research and evaluate new technologies to improve system performance and reliability - Post-acquisition, reduced disaster recovery process duration from 6-8 hours to 30 minutes by automating 80% of the previously manual processes using a suite of automation tools, significantly enhancing operational efficiency. - Developed and implemented an automation script to dynamically scale Azure SQL Database service tiers based on office and non-office hours, overcoming Azure's lack of built-in scaling schedules. - Created and centralized reusable Azure Terraform modules for multiple resources, streamlining infrastructure deployment across global teams and fostering collaboration through Inner-source project - Implemented Terraform linting across all Terraform modules to ensure adherence to security best practices and maintain infrastructure consistency. - Built and implemented a Separation of Duties (SoD) system by creating Active Directory groups and integrating them into the organization's Identity Access Management solution and database as contained users. - Integrated Veracode scanning into the code pipeline, improving the security and vulnerability management of application code. - Created and deployed a security.txt file within the product website’s .well-known directory to meet security best practices. Managing AKS clusters on multiple projects
Kristom Technologies
September 2019 - June 2022
- Set up Kubernetes (k8s) Clusters for running microservices and Pushed microservices into production with Kubernetes backed Infrastructure. - Development of automation of Kubernetes clusters via playbooks in Ansible. - Design and implemented Hub-n-Spoke type microservice infrastructure using Terraform - Create ADO pipeline to deploy the terraform designed infrastructure to prod (production and pre-production) and nonprod(QA, Dev, Test, etc) - Developed dockerfile and docker-compose files for image builds - Designed dockerfile to build application image, pushed to docker registry, azure container registry and elastic container registry for easy deployment on ECS, EKS and AKS - Deploy, maintain and improve performance over containerised applications on AKS and EKS - Elastic search configuration using fluentD app in EKS cluster for logs and index creation in Kibana - Packaging application and its components using Helm chart and then deploying to Kubernetes cluster. - Developed docker images for Microservices applications and deployed them into docker containers. - Worked collaboratively with the development team to migrate infrastructure from monolithic to Microservices. - Upgraded Kubernetes cluster with several deployments with minimum of 10 replicas. Upgrade was done using blue-green deployment strategy to ensure zero downtime of service.
Tek-Experts
March 2017 - August 2019
- Provided technical support for Azure Active Directory (AAD), Azure AD B2C, MFA, Conditional Access, and Hybrid Identity. - Investigated and resolved SSO issues, token authentication errors (OAuth2, OpenID Connect, SAML), and directory sync (AD Connect) problems. - Collaborated with the engineering team to escalate and resolve bugs, and contributed to internal KB articles. - Configured and troubleshooted Azure AD Connect for hybrid identity setups—addressing sync errors, filtering rules, soft/hard match scenarios, and staging mode configurations. - Assisted customers in troubleshooting Active Directory Federation Services (ADFS) issues during live remote screen-sharing sessions, resolving token validation failures, trust configuration issues, and claim rules misconfigurations. - Worked closely with the engineering and product teams to submit feature requests raised by customers - Maintained a strong customer satisfaction (CSAT) rating while resolving high-priority tickets under tight SLAs.
Redeemers University, October 2012
Computer Science
Northeastern Illinois University, March 2025
Cybersecurity
Verified DevOps Engineer
6-8 years of experience
Preferred commitment: Full Time
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