Parag Nimje
EXPERTISE
BIO
I am a curious, detail-oriented and collaborative project manager who thrives on providing solutions and delivering results. With over 10 years of experience leading cross functional teams in IT space, through digital transformations, migrations, process improvement initiatives, I bring a mix of structure and flexibility to every project I work in. I have a Master's degree in Engineering (Information Sciences) and certifications including PMP, CSM, and SAFe, combined with my strong technical understanding, developer background, strong communication and stakeholder management skills, allows me to align and turn business goals to execution targets driving value for the organizations.
WORK EXPERIENCE
Business Technology Analyst
City of Edmonton - ETS
September 2024 - March 2025
Conducted research, feasibility analysis, and cost-benefit evaluations to assess technology solutions that align with ETS' operational needs. Translated complex stakeholder requirements and business processes into structured documentation and presentations, supporting informed decision-making and policy development. Selected Accomplishments: Performed feasibility and cost-benefit analyses on technology initiatives, developing structured reports and business process documentation identifying inefficiencies in the current process, and opportunities for enhancing operational efficiencies. Developed and maintained critical documentation, including system process workflows, business requirement documents, project plans, and efforts, enhancing clarity and alignment with ETS' strategic objectives. Orchestrated & facilitated stakeholder engagement workshops, leveraging PM/BA tools & techniques such as SWOT analysis, draw.io, and process mapping to uncover operational inefficiencies and drive informed decision-making.
Project Manager
Master Works
April 2022 - August 2024
Implemented end-to-end agile project management for small and medium size SaaS projects, by aligning the roadmap, scope, cost, schedules, and processes, and through constant monitoring. Led initiative to transition into a sustainable and accessible documentation system, analyzing project requirements, establishing work plans, and seeing through the project’s completion. Selected Accomplishments: Oversaw all migration projects and deployments, leveraging strong organizational and analytical skills to optimize system implementation, reducing delivery time by 15% in 2 months. Enhanced communication strategies and facilitated collaboration workshops to improve engagement between cross-functional teams, driving a 30% increase in NPS and CSAT. Owned the development of training modules for the internal team, equipped with instructional videos and user manuals, to be used as part of company-wide training programs as well as in workshops to onboard clients and teams. This resulted in reducing training time by 30%+, while openly gathering insights and user feedback to inform future training improvement projects.
Delivery Lead & Senior Business Analyst
Axis Bank
December 2021 - March 2022
Responsible for managing system integration projects, analyzing client needs to inform project plans, and developing a roadmap detailing all technical requirements, dependencies, work scope, and milestones to meet client expectations. Operated utilizing a multi-functional skill set in Project Delivery, Business Analysis, and Business Consulting. Selected Accomplishments: Led integration of EMI systems to embed payment options within the eCommerce platform, enhancing user experience and optimizing online advertising keywords. Streamlined customer requirements, driving EMI system integration for improved user experience and targeted online advertising. Spearheaded projects as a dynamic leader, effectively managing change with a blend of traditional and scrum methodologies, while closely monitoring RAID and project progress.
Project Manager
NTT GDC (Formerly Dimension Data)
April 2019 - October 2021
Recruited to lead the migration of financial systems in NTT GDC’s company’s IT infrastructure following successful acquisition. Effectively navigated through the acquisition process, providing leadership and direction by streamlining communications across teams and facilitating feedback to ensure proposed solutions met all stakeholder needs. Selected Accomplishments: Adopted agile practices to address evolving requirements, drive process improvements, and implement automation, enhancing cross-functional collaboration while reducing average turn-around time by 40%. Ensured timely completion of project tasks and deliverables, including feature development and data governance through constant monitoring and execution of mitigation strategies as needed, improving project delivery metric by 15% in one year. Migrated database store to MS Azure, utilizing DaaS, restricted unnecessary data to maintain control over data usage, driving cost efficiencies and flexibility while increasing data utilization effectiveness by 40-50%. Spearheaded process improvement by identifying gaps in current procedures and systems, supported system automation, established best practices, and created a rich and accessible knowledge base for projects and user training modules, resulting in reduced errors and dependency by 60-70%.
Project Lead & Senior Consultant
Corporater Asia Technologies
July 2016 - March 2019
Led a team of consultants to oversee the performance and risk management modules for clients’ solutions, their development, maintenance, changes, deployments, and services through streamlined communications, processes, and data control. Utilized SQL, JavaScript, and Python to engineer tailor-made, on-demand solutions, generating optimal outcomes for the client. Selected Accomplishments: Enhanced project delivery through effective risk mitigation, resolving dependencies, and process improvements. Conducted preplanning and forecasting activities, resulting in a 30% improvement in project performance in 7 months and 60% error reduction. Maintained accuracy for financial, strategy, and visual analytics data by optimizing process areas, reducing redundant tasks, updating SQL queries, and reducing the turn-around time by up to 60%, while consistently retaining SLA rate between 95% - 98%.
Business Analyst
Ramco Systems
June 2014 - June 2016
Selected Accomplishments: Supported the implementation teams in enriching data samples, and BI solution rollouts for their clients, contributing to consistent customer retention and upselling over a one-year period. Advised stakeholders in identifying training needs, and delivering customized training plans, enhancing adoption rate by 20% and onboarding by 10% within 6 months.
EDUCATION
Master of Engg.
BITS Pilani, June 2014
Computer And Information Systems
Bachelor of Engg.
RTMNU, Present
Information Technology
CERTIFICATIONS
PMP
PMI
Issued: 1/1/1970
CSM
Scrum Alliance
Issued: 1/1/1970
SAFe
Scaled Agile
Issued: 1/1/1970
Verified Agile Project Manager
8+ years of experience
Preferred commitment: Full Time
Languages
Skills
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